DRMTLGY

You are able to reach out to our Customer Service team to cancel your order if it has not shipped. &#xA0;You can contact our team <a href="https://www.drmtlgy.com/pages/contact-us">here</a>.&#xA0;Please be aware that we are unable to cancel a shipment once the order has been fulfilled and you&#x2019;ve received a shipping confirmation email.

You are able to reach out to our Customer Service team to cancel your order if it has not shipped.

Can I cancel my order?

Shopping

Where are your products manufactured?

Do your kits include full size bottles?

Specific product questions?

Which product should I start with?

General

What order do I use my products?

Is it OK to use your serums under makeup and sunscreen?

What are the differences between the Universal Tinted Moisturizer SPF 46 and the Physical Tinted Moisturizer SPF 44?

Irritated or dry skin

Retinol 411

What to do when breaking out from a product?

Vitamin C

Brightening Eye Masks: How to apply them

What is the difference between our serums?

Tretinoin FAQ

Why to not mix Physical and Chemical Sunscreens

Applying hyaluronic acid to damp skin

Blackheads

Using products on damp or dry skin

What products are best for enlarged pores?

How to prevent pilling

Product FAQs

What products(s) should I buy?

Are your products available in stores?

Privacy Policy

Can I change my order?

Where do I enter my discount, or promotional code?

Can I use multiple discount, or promotional codes?

What payment methods do you accept?

How do I Redeem My Reward Points?

Checkout

How long does it take to get my order?

Which countries do we ship to?

What are your shipping charges?

Shipping

Managing your subscription

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If I have a reaction to a product, can I return it?

What is your return policy?

Returns

How much sunscreen should I apply?

Can I cancel my order?Updated 3 years ago