DRMTLGY logo
DRMTLGY logo

All collections

If I have a reaction to a product, can I return it?

Everyone's skin is unique and sometimes a reaction to a new product can occur. Please know that this is fairly typical when introducing your skin to something new. When you begin using a new product, or regimen, your skin can acclimate to new ingredients in a variety of ways. Redness, drying of the skin and tingling can all be very common responses to unfamiliar ingredients.

Many of our products extract skin impurities and bring them to the surface. This can cause breakouts in the beginning stages, but will quickly resolve itself after continued use.


There is also a chance that you could be using the product incorrectly, or be using two products that are not suitable together. Please Contact Us and we'll be happy to help you determine the issue.

If no issue can be found, we will always honor our 60-day money back guarantee!

Was this article helpful?
Yes
No